User Registration & Service Agreement

AudioSight User Registration Agreement (including Privacy Provisions)

Last Updated: April 4, 2026
Scope: This Agreement governs your registration and use of an account for the AudioSight software and related services (“Services”). By registering or using the account, you agree to be bound by this Agreement. If you do not agree, do not register or use the account.

1. Account Registration

1.1 Eligibility
You affirm that you are at least 18 years old, or, if under 18, you have obtained parental/guardian consent and are using the Services under their supervision. If you register on behalf of an entity (e.g., company, organization), you warrant that you have the authority to bind that entity to this Agreement.

1.2 Truthfulness of Information You must provide true, accurate, complete, and valid registration information (including but not limited to email address, username, password). You undertake not to use temporary email addresses (disposable or anonymous email services) for registration. You agree to update your information promptly to keep it accurate. You bear all consequences resulting from false, inaccurate, or outdated information.

1.3 Uniqueness of Account
The same natural person/entity shall not register multiple accounts in bad faith. If duplicate or fake registrations are found, the Licensor has the right to merge, close, or disable the relevant accounts.

2. Account Use and Security

2.1 Account Responsibility
You are fully responsible for all activities conducted under your account (including but not limited to using the Software, purchasing services, posting content, sharing data). You must keep your account credentials and verification information secure. You shall not lend, transfer, rent, sell, or allow any third party to use your account in any form.

2.2 Abnormal Detection and Handling If the Licensor detects abnormal login behavior (e.g., frequent device switching within a short period, sudden geographic location changes, abnormal login frequency), or detects a significant discrepancy between the local device time and the cloud server time (time difference verification) — which may indicate an attempt to bypass feature signature verification or subscription validity checks by tampering with the system date — the Licensor has the right to require additional verification, temporarily restrict account functions, deny service, or require you to synchronize your device time to the standard time. For accounts confirmed to have maliciously tampered with the date, the Licensor has the right to suspend or permanently ban the account.

In addition, to ensure fairness and long‑term stability of the Services, the Licensor strongly opposes the use of temporary email addresses (disposable or anonymous email services) for account registration.

If the system identifies that the email address you are using belongs to a temporary email service provider (including but not limited to 10MinuteMail, Guerrilla Mail, TempMail, etc.), the Licensor has the right to refuse the registration or to require you to change to a genuine email address before proceeding.
For accounts already registered using a temporary email address, the Licensor reserves the right to permanently deactivate such account.
Additionally, to prevent malicious bulk registration, abuse, or fraudulent activities, the hardware ID associated with the violating account (such as MAC address hash, system UUID, etc.) will be permanently banned. A banned device will be unable to register or log in to any AudioSight service.
If your genuine email address is mistakenly identified as a temporary email, or your device is banned by mistake, please contact us immediately at [email protected]. We will unblock you after verification.

2.3 Account Deletion
You may request account deletion at any time within the Software. Upon deletion, your personal information, usage records, configuration data, etc., will be deleted or anonymized as set forth in Section 4 of this Agreement. Paid subscription fees are non-refundable upon deletion unless otherwise required by law or explicitly promised at the time of purchase.

3. User Conduct Rules

When using the Services, you shall not:

3.1 Post, transmit, or store any content that violates Chinese laws/regulations or international conventions (e.g., violence, pornography, defamation, invasion of privacy);
3.2 Infringe upon any third party’s intellectual property, trade secrets, or other legal rights;
3.3 Interfere with or disrupt the normal operation of the Services, including but not limited to: using automated scripts for bulk requests, attacking servers, distributing malware, reverse engineering the client;
3.4 Use the measurement data, analysis results, or exported configurations provided by the Services for false advertising, fraud, or misleading others (especially for commercial gain);
3.5 Sell, transfer, or provide access to your account or feature permissions to others without the Licensor’s written consent;
3.6 Use the Services for any illegal activity, such as gambling, money laundering, endangering national security.

4. Privacy and Data Processing (This section constitutes the complete privacy notice)

4.1 Information We Collect
To provide the Services (including feature signature verification, license management, and potential future cloud storage), the Licensor collects the following information:

Account Information: email address, username, password (stored in encrypted form) provided during registration.
Device Identifiers: hardware ID (e.g., hash of MAC address or device serial number), IP address.
Usage Data: software feature call logs, crash reports (optional; you may disable this in settings).
User Content (future feature): when you use cloud storage, any audio curve data, EQ profiles, measurement projects, etc. that you upload (“User Content”). You retain ownership of such content; the Licensor only stores and provides access upon your explicit request.

4.2 Purposes of Use
The Licensor uses collected information solely for:

Verifying your account identity and feature authorization (signature verification);
Improving software stability (analyzing crash logs);
Providing future cloud storage services (storing and retrieving curves/configurations you actively upload);
Preventing abuse, detecting abnormal logins, and protecting service security.

4.3 Storage and Transfer of Information

Your information may be stored on servers located outside China (e.g., Japan) to optimize global access speed.
The Licensor uses industry-standard security measures (e.g., encrypted transmission, access controls) to protect your information.
If you do not wish your data to be transferred across borders, please do not use the Services.

4.4 Sharing and Disclosure
The Licensor will not sell, rent, or share your personal information with any third party except:

With your explicit consent;
As required by law (e.g., court order, government investigation);
As necessary to protect the rights, property, or safety of the Licensor, users, or the public.

4.5 Retention and Deletion

Your account information and User Content will be retained for as long as your account is active.
When you actively delete a piece of content (e.g., delete a curve file), the Licensor will permanently delete it within a reasonable period (typically no more than 30 days).
Upon account deletion, the Licensor will delete all your personal information and User Content within 90 days, except for logs required to be retained by law (e.g., IP records).
Crash logs are retained for a maximum of 180 days unless you disable log upload in settings.

4.6 Your Rights

You have the right to access, correct, and export your account information and User Content.
You have the right to delete any User Content or delete your account at any time.
If you believe data processing violates applicable law, you may file a complaint at [email protected].

4.7 Supplemental Notice on Future Advertising Services

To support the healthy development and ongoing maintenance of the Software, the Licensor may in the future integrate third-party advertising services (e.g., Google AdMob). If and when such services are introduced, the Licensor will notify users in advance via in-app notices or email, and will update this Agreement and the privacy provisions to specify the information collected and your choices. You will have the right to decide whether to continue using the Services after receiving such notice.

5. Service Changes and Interruptions

5.1 Feature Adjustments
The Licensor may add, modify, or remove certain features at any time (especially free-tier features). For paid users, core features will not be removed during an active subscription period without cause. The Licensor will notify major changes in advance via in-app notices or email.

5.2 Service Interruptions
The Licensor may interrupt part or all of the Services due to system maintenance, upgrades, emergency fixes, or force majeure. For paid users, planned maintenance will be announced in advance; unplanned interruptions will be addressed with reasonable efforts. The Licensor assumes no liability for service interruptions to free users.

5.3 Termination of Service
If you materially breach this Agreement, the Licensor may immediately terminate your account and cease providing Services without prior notice. Upon such termination, paid fees are non-refundable.

6. Disclaimer and Limitation of Liability

6.1 Services “As Is”
The Services may experience delays, errors, interruptions, or security vulnerabilities. The Licensor makes no express or implied warranties, including but not limited to merchantability, fitness for a particular purpose, non-infringement, security, or stability.

6.2 Disclaimer of Consequential Damages
To the maximum extent permitted by law, the Licensor shall not be liable for any indirect, incidental, special, or punitive damages, including but not limited to data loss, loss of profits, business interruption, hardware damage, or hearing injury.

6.3 Cap on Liability

For paid users, the Licensor’s total liability to you arising out of the use of the Services shall not exceed the amount you actually paid for the Services in the preceding twelve months (if any).
For free users (base edition), to the maximum extent permitted by law, the Licensor shall have no liability whatsoever to you.

6.4 Exceptions
The limitations in this Section do not apply to death or personal injury caused by the Licensor’s willful misconduct or gross negligence, nor to any liability that cannot be excluded by law.

7. Agreement Modification and Notices

7.1 Modification
The Licensor may modify this Agreement as needed. The modified Agreement will be published in the Software or on the official website. For free users, continued use after the effective date of modification constitutes acceptance. For paid users, material adverse changes will be notified 30 days in advance and will take effect at the end of the then-current subscription period.

7.2 Notices
Notices will be sent via in-app messages, email, or website announcements. You are responsible for keeping your contact information available.

8. Governing Law and Dispute Resolution

8.1 This Agreement shall be governed by and construed in accordance with the laws of the People’s Republic of China.
8.2 Any dispute arising from or relating to this Agreement shall first be resolved through friendly negotiation; if negotiation fails, either party may submit the dispute to the exclusive jurisdiction of the Yuelu District People’s Court in Changsha City, Hunan Province, China.
8.3 Users located outside China agree not to initiate legal proceedings against the Licensor outside the People’s Republic of China based on their local laws.

9. Miscellaneous

9.1 Entire Agreement
This Agreement, together with the Software License Agreement (EULA), constitutes the entire agreement between you and the Licensor regarding the Services.
9.2 Severability
If any provision of this Agreement is held invalid or unenforceable, the remaining provisions shall continue in full force and effect.
9.3 Assignment
You may not assign your rights or obligations under this Agreement without the Licensor’s prior written consent. The Licensor may assign this Agreement in connection with a business transfer.
9.4 Contact Us
For any questions, please email: [email protected]